The difference in obligation

The difference in obligation between the two is expressed in the installation manual vs the owner’s manual. Normally, there are several systems that need to be calibrated by the installer that the homeowner will never have any reason to interact with. That is also one of the reasons why a professional service provider should inspect and maintain an automatic operator on a routine annual basis. Initially, the door operator installer sets system parameters that assure safe operation of the automatic garage door operator. These systems need to be checked and verified for continued safe operation of the door operator by a professional trained service provider.

Maintenance and homeowner obligations differ from professional service providers

How the doors are professionally installed, maintained and evaluated is important. However, homeowners and tenants living in a single family home or condo should take it upon themselves to determine whether or not the door they use daily is working properly. Generally, no maintenance is ever done by most homeowners to the average home garage door, until some component fails requiring professional repairs. Tenants should quickly communicate with the landlord if problems with the garage door occurs, unless their lease agreement requires the tenant to maintain the property.

Manufacturers recommend visual inspection of all attached hardware at least once a month in a residential setting. Professional annual service and tuning is suggested. In reality, I do not know many homeowners that observe, inspect, or proactively service their garage doors. Usually, the thing that promotes maintenance is a failure of some door component. The motor will stop working, a spring will break, or the door gets stuck in its track. This is not the industry suggested protocol to assure safe operation and usage of any garage door, but is all too often what takes place.

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